How do I know which player is which on the scoreboard?
Before starting the match, one player is assigned to be "red", and the other "blue". The top row scores are red and the lower row blue as indicated by the red and blue lights in the case of the indoor displays, and the red and blue panels to the left of the scores in the case of the outdoor displays. The remote control is supplied with interchangeable red and blue straps. As a reminder of which player is which, the red player wears the red strap, and the blue player wears the blue strap. Also the outdoor scoreboards are supplied with a chalk marker which can be used to write the players initials or names on the red and blue panels. The writing can be wiped off with a dry cloth. The markers are supplied with a velcro pad which can conveniently be used to stick the marker on the side of the scoreboard or other convenient position as desired.

How do conditions affect the visibility distances for the scoreboards?
Indoor boards use LED displays, which actually emit light. If used in direct sunlight they may be difficult to see, but this should not be the case with an appropriately positioned indoor scoreboard. Additionally, indoor units have a special anti reflective finish to reduce the reflected glare from indoor lighting. Both types have a very wide "viewing angle", which means they can be still be seen at an oblique angle. As a comparison guide to distances quoted, a tennis court playing area is 24 x 11 metres, and a badminton court 11 x 6 metres.

What will happen of the scoreboard is struck by a fast ball (or even racket)?
The displays use metal enclosures with shatterproof polycarbonate front windows, making them very tough.

What if there are a lot of scoreboards in close proximity? Won't they 'interfere' with each other?
No. Each remote control emits a unique code which is recognised only by the scoreboard which has been 'taught' to recognise it. Teaching a scoreboard to recognise a specific control is a simple procedure. The remote control has two buttons, red and blue, corresponding to the red and blue player score on the scoreboard. Either a single control can be used to score for both players, or each player can have a remote control to score only their own points.

What happens if I make a mistake and enter a score for the wrong player?
Simple. Just press and hold either remote control button, and the display will step back (undo) up to three steps.

What exactly is "sleep" mode?
The indoor displays will go blank if they have been inactive for 20 minutes in order to save electricity. One press of the remote control will restore the display. The outdoor displays shut down after 10 minutes to conserve battery power, but the display does not go blank. Instead, the scoreboard will not respond to the remote control after it has gone to sleep. To "wake" it up again just press the reset button underneath.

What if the battery inside the remote control goes flat?
The remote control will not suddenly cease to function due to a battery going flat. When its battery gets near the end of its life, a reduction in operating range may be noticed, but even then there is plenty of "life" left. Normal range is approx 75 metres. A battery typically lasts from several months to five years depending on use.

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